Privacy Policy
Effective Date: March 21, 2025
KGSN LLC (“Simple Botanical”) operates simplebotanical.com and may operate other websites. This Privacy Policy describes how we collect, use, and protect information obtained through our e-commerce website in compliance with applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA). Simple Botanical does not sell or share customer information with third parties.
Information We Collect
When you visit our website or make a purchase, we collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Account Information: If you create an account, we store login credentials and purchase history.
- Transaction Data: Details about your orders, returns, and payments.
- Device & Usage Data: IP address, browser type, device information, and pages visited to improve website functionality and customer experience.
- Cookies & Tracking Technologies: We use cookies to enhance your browsing experience, such as remembering your preferences and tracking cart items.
How We Use Your Information
We use collected information for the following purposes:
- To process and fulfill orders, including payment processing and shipping.
- To provide customer support and respond to inquiries.
- To improve our website and optimize user experience.
- To prevent fraudulent transactions and maintain security.
- To send promotional offers and updates if you opt-in to marketing communications.
Your Rights Under U.S. State Laws
- Right to Know: You may request information on what personal data we collect and how we use it.
- Right to Delete: You may request that we delete your personal data, subject to legal obligations.
- Right to Opt-Out of Data Sales: We do not sell or share personal data, but we honor applicable opt-out requests.
- Right to Non-Discrimination: Exercising your privacy rights will not result in different pricing or service levels.
To exercise these rights, contact us at [email protected].
How We Protect Your information
We implement security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
Cookies & Tracking Preferences
You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
Business Transfers
In the event of a business transfer, such as a merger or acquisition, customer information may be transferred as part of the assets.
Changes To This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised policy.
For questions or requests regarding this Privacy Policy, contact us at [email protected].