We’re re-launching our Simple Rewards loyalty program, and it’s now easier than ever to earn & redeem points!

You must have an account with us, but you can get all kinds of great deals once you sign up! We also send out a coupon on your birthday if you provide it to us at registration or in your profile.

Below, you’ll find a list of all the ways you can earn points and the rewards you can get with our revamped rewards program.

Once you’ve made an account (click here to make an account) and signed in, you can earn points easily in three ways.

Earn Loyalty Points

How to earn rewards points.
We've got three easy ways for you to earn rewards points.
Action to perform
Points earned
Spend money
1 Point / $1.00
Place a first order
25
Product review
10

How It Works

Earning points is easy!
We've got three easy ways for you to earn rewards points.
Action to perform
Points earned
Spend money
1 Point / $1.00
Place a first order
25
Product review
10

Rewards List

Free Shipping Coupon
Receive a coupon to get free shipping on your next order.
This reward is worth 75 Points, you need 75 Points more
Locked
20% Off Kratom Powder
Receive a coupon for 20% off kratom powder on your next order. Cannot be combined with other discounts.
This reward is worth 200 Points, you need 200 Points more
Locked
$10 Off $35+ Order
Receive a coupon for $10 off any kratom powder order $35+. Cannot be combined with other discounts.
This reward is worth 200 Points, you need 200 Points more
Locked
25% Off Kratom Powder
Receive a coupon for 25% off kratom powder on your next order. Cannot be combined with other discounts.
This reward is worth 250 Points, you need 250 Points more
Locked
$15 Off $40+ Order
Receive a coupon for $15 off any kratom powder order $40+. Cannot be combined with other discounts.
This reward is worth 275 Points, you need 275 Points more
Locked
30% Off Kratom Powder
Receive a coupon for 30% off kratom powder on your next order. Cannot be combined with other discounts.
This reward is worth 300 Points, you need 300 Points more
Locked
$20 Off $60+ Order
Receive a coupon for $20 off any kratom powder order $60+. Cannot be combined with other discounts.
This reward is worth 350 Points, you need 350 Points more
Locked
$25 Off $65+ Order
Receive a coupon for $25 off any kratom powder order $65+. Cannot be combined with other discounts.
This reward is worth 425 Points, you need 425 Points more
Locked
35% Off Kratom Powder
Receive a coupon for 35% off kratom powder on your next order. Cannot be combined with other discounts.
This reward is worth 450 Points, you need 450 Points more
Locked
$50 Off $200+ Order
Receive a coupon for $50 off any kratom powder order $200+. Cannot be combined with other discounts.
This reward is worth 800 Points, you need 800 Points more
Locked
Can I transfer points between accounts?

No, points are only valid for one account and you may only receive points on one account.

I placed an order and wasn’t logged in! How do I receive my points?

Simply reach out to our support staff and explain your situation and we will assist you.

Will coupons affect my ability to get points?

No, coupons will not affect your ability to receive points or rewards. You will not receive points for the amount discounted by any coupons, however.

How do I check my points balance?

You can either go to the “Loyalty and Rewards” tab under your account dashboard, or click here to check your points.

I didn’t receive points for some reason, when will I receive them?

Wait up to 72 hours for the points to show up in your account, then reach out to our support staff for assistance if they still aren’t showing.

How do I redeem my points?

You will receive an email any time you have enough points for a reward, and you can redeem your points directly from those emails. You can also redeem points under the “Loyalty and Rewards” tab in your account dashboard, or by visiting our Simple Rewards info page.

Can I use multiple rewards on one order?

No, we only allow one discount per order. If there is a reward that can be combined with other discounts, it will be explicitly stated in the description.

Will there be more rewards?

In the future, we do plan on adding rewards and/or changing the available rewards based on customer feedback.

  • Points can only be accumulated from orders placed on or after June 25, 2021. Any orders placed before this date will not count towards your rewards.
  • You may only use ONE reward per order unless otherwise stated.
  • You must register an account with us in order to be eligible to receive points.
  • Dollar amounts do not carry over from previous orders (for example, if you have a prior order worth $2.50 and place another order worth $2.50, you still will only receive 4 points total from the two orders as opposed to 5 points)
  • Refunded/cancelled orders will result in points being deducted from your account unless otherwise stated.
  • We reserve the right to manually add or deduct points at our discretion.
  • We reserve the right to change the available rewards, revoke rewards, or end this rewards program at any given time.
  • By placing an order & utilizing our points system, you agree to these terms.